Privacy policy

COZULO ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use the COZULO mobile application ("the App") and any related services, tools, or platforms provided by us. By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

We recommend that you read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please refrain from using the App. For any questions or concerns, please contact us at [Insert Contact Email].

1. Information We Collect

We collect the following categories of information:

a) Information You Provide Directly

  • Account Information: When you create an account, we collect your name, email address, phone number, username, password, and other personal details you voluntarily provide.

  • Content: Any videos, audios, images, or text that you post or share on the App, including metadata associated with your uploads.

  • Communications: Information you provide when you contact us for support, submit feedback, or communicate with other users through the App.

b) Information We Collect Automatically

  • Device Information: Details about the device you use to access the App, including device model, operating system, unique device identifiers, and mobile network information.

  • Usage Data: Information about how you interact with the App, such as the features you use, timestamps of activities, and in-app interactions.

  • Location Data: With your consent, we collect precise or approximate location data to enhance community safety features and tailor the content you see.

  • Log Data: Information such as your IP address, browser type, access times, and pages visited.

c) Information from Third Parties

  • Social Media Integration: If you connect your COZULO account to third-party platforms (e.g., Google, Facebook), we may collect information from these accounts, such as your username and profile details.

  • Third-Party Services: Information from service providers or partners who assist us in analytics, payment processing, or other operational functions.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Improve the App: Deliver and enhance the functionality, security, and user experience of the App.

  • To Facilitate Community Safety: Share content (e.g., videos, audios, images) with relevant users or authorities in cases of emergencies or to enhance public safety.

  • To Personalize Your Experience: Provide location-based recommendations, content, and notifications tailored to your interests and needs.

  • To Communicate With You: Send important account updates, alerts, and promotional communications (you can opt out of marketing communications).

  • To Enforce Our Terms: Ensure compliance with our Terms of Use and other legal obligations, including preventing fraud, abuse, or violations of our policies.

  • To Conduct Analytics: Analyze usage trends and app performance to improve our services.

  • To Comply With Legal Obligations: Respond to legal requests or prevent harm as required by applicable laws and regulations.


3. Sharing of Information

We may share your information in the following circumstances:

a) With Other Users

  • Shared Content: When you post content (e.g., videos, audios, images) on the App, it becomes visible to other users and may also be shared with relevant authorities in safety-related cases.

  • Interactions: When you interact with other users (e.g., commenting or messaging), your username and profile information may be visible.

b) With Third-Party Service Providers

  • We may share your information with trusted third-party vendors who provide services such as data hosting, payment processing, customer support, and analytics.

c) With Law Enforcement or Authorities

  • We may disclose your information to law enforcement or public authorities if we believe it is necessary to comply with legal obligations or protect the safety, rights, or property of others.

d) In Business Transactions

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. You will be notified of any such changes.

e) With Your Consent

  • We may share your information in other ways if you give us explicit consent.


4. Your Choices and Controls

We provide you with the following options to manage your information:

a) Account Settings

You can update, edit, or delete your account information at any time through the App's settings.

b) Location Permissions

You can enable or disable location tracking through your device settings. Note that some features may not function without location data.

c) Marketing Communications

You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.

d) Content Deletion

You can delete any content you upload through the App. However, residual copies may remain in our backup systems or where the content has been shared.

e) Data Access and Deletion

To request a copy of your data or ask us to delete your information, please contact us at [Insert Contact Email]. Note that certain legal obligations may require us to retain your data.


5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security.


6. Data Retention

We retain your information for as long as necessary to provide the App and its services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we securely delete or anonymize it.


7. International Data Transfers

If you access the App outside of [Insert Country], your information may be transferred to, stored, and processed in a country where data protection laws may differ from those in your jurisdiction. By using the App, you consent to such transfers.


8. Children's Privacy

COZULO is not intended for individuals under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete it.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the App and/or through other communication channels. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.